Workflow
A formal map of goals, steps, tools, exceptions and human control points.
We build agents that go beyond text generation and perform permitted operations across enterprise systems through observable workflows.
A process combines repeated analysis and actions across systems
Employees manually move data between CRM, ERP, documents and email
Decisions require document and transaction context
Critical actions must be approved by a person
A formal map of goals, steps, tools, exceptions and human control points.
Restricted API functions with argument and permission validation.
State, context, retries, limits and safe-stop handling.
Decision and action logs, quality metrics, cost and failure analysis.
Separate useful automation from decisions that must remain human.
Define allowed data, actions, roles, limits and failure impact.
Test with synthetic data and mocked tools before touching production.
Run a limited scenario with approvals and detailed logging.
Expand permissions only after quality and failure analysis.
A chatbot primarily responds. An agent can plan steps and call approved tools such as finding a record or creating a task.
Yes, with explicit permissions, argument validation, limits and human approval for critical operations.
By task completion, errors, interventions, correct tool calls, execution time and the process business metric.
In the first meeting we will review the use case, constraints and a realistic path to a measurable prototype.
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